The invoice contains a discrepancy or it is missing information and is being reviewed. Most invoices with On Hold status already have an existing ticket:
How to check for an existing ticket:
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- Navigate to top right of this screen and Sign In to your Medline AP account.
- Select My Activities from the dropdown.
- Search PARKED DOC or your invoice number in the activities search field.
- Reply to the Parked Doc ticket to resolve the issue.
- If you are part of an organization, you may see tickets created by others within your organization if your organization has opted in to that feature.
If no ticket exists, or if you do not wish to sign in to view existings tickets, please submit the AP Form for Parked Documents.
Tickets will be prioritized in order of which they were received, starting with those tickets that already exist.